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Business Analysis (BA)
Duration: 4 days | Cost: $2,695 inc GST | download brochure
This course is endorsed by the IIBA® and is compliant with Version 2 of the BABOK®
(Program ID: E018-001, CDU:27)
To communicate a client's requirements to development teams or external suppliers, business analysts need to specify the business functionality of the new system. They need to produce a specification which is accurate and which will not be misinterpreted. How often are written descriptions misunderstood or misconstrued?
It's well known that diagrams and models are vastly superior to the written word for explaining even simple processes - when it comes to the complexities of modern business, they are indispensable. The models should use standard diagramming techniques and should be easily understood both by business users and by technical staff.
This course covers the fundamentals of business process analysis, modelling and design. You'll learn how to build process and data models of as-is and to-be systems. You'll learn a methodology to systematically step through the process and techniques for producing the deliverable - a Functional Specification (logical design) of the proposed solution. The course will sharpen your analytical skills and give you a solid grounding for using more complex tools such as UML and BPMN.
Is this the right course for you?
New business analysts will learn a standard, systematic approach to business analysis. Most analysts who attend this course have less than 3 years experience and are sent by employers for professional development training.
Senior analysts and those who have learnt 'on-the-job' will be able to formalise and refresh their skills. Systems analysts and developers will learn tools and techniques for effectively communicating with business users.
Business users will learn a structured approach for communicating with IT staff and external suppliers - and be able to explain how their business operates and what their objectives are - in terms that IT staff can understand.
Course objectives
To give business analysts practical training in analysing business processes and organisational data. They will also be able to specify business rules using an easy to understand notation. Business users will learn simple-to-use tools for analysing and modelling their business - and for communicating effectively with technical staff.
The focus of this course is on what rather than how - what does our current business system do - what do we want it to do in the future?
Learning outcomes
How this course can help you be a better business analyst - you'll learn how to:
- Use partitioning to reduce system complexity
- Produce as-is models of current systems
- Model data using Entity Relationship Diagrams
- Model processes using Data Flow Diagrams
- Standardise how data is defined
- Specify the business rules of a process
- Identify essential business functions
- Model new to-be systems
- Document business functionality as a specification
Customer testimonials
"Has really clarified BA processes for me and will help make substantial improvements in my specification techniques"
Business Analyst, Tabcorp
"Gave us the tools to identify and document essential business processes. Very well structured"
Team Leader, Centrelink
"Provided me with the knowledge of what I should really be doing as a BA - specifying
the what not the how"
Senior Business Analyst, Medicare
"A very detailed course… made you think and discuss all approaches"
Applications Architect, Pacific Brands
"Brought a structured and clear approach on how to begin analysing and solving business problems"
Senior Developer, Macquarie Bank
"Experience & confidence gained by participants can already be seen"
Director, Dept. Veterans Affairs
Course outline
DAY 1
- Common business analysis problems
- Setting boundaries and starting points
- Modelling existing and proposed systems
- The development cycle and deliverables
- Business models and process specifications
- The tools of business analysis
- Why have a data model
DAY 2
- Data flow diagrams and process modelling
- Levelling - why and how
- Context diagrams and reducing complexity
- Functional primitives (single processes)
- Assessing the diagrams
DAY 3
- When to model the current as-is system
- Data dictionary - data about data
- Notation and automated tools
- Logical and physical views
DAY 4
- Essential modelling
- Eliminating the non-essential
- Event modelling and combining models
- Process specifications and documentation
- Decision tables and decision trees
- Modelling new requirements
- Completing the to-be model
All IRM courses are practical workshops, led by instructors with real-world business analysis experience. Each workshop is oriented around a fully worked case study with an emphasis on practical work, both individually and in teams. Each delegate takes away a comprehensive course manual - much more than a collection of slides, the manual is a valuable guide for future reference and contains numerous checklists and templates.
One thing we guarantee - these are "roll your sleeves up" courses with an emphasis on doing, participation, interaction and learning.
BA is learn by doing... practical, hands-on, intensive... and fun!
how to book |
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