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Business Analysis (BA) - our most popular course, now completely revised and updated for 2012

Duration: 4 days   |  Cost: $2,695 inc GST  |  download brochure

This course is endorsed by the IIBA® and is compliant with Version 2 of the BABOK®

Endorsed by the IIBA
(Program ID: E018-001, CDU:27)


For many years, IRM's Business Analysis course has helped thousands of Australian business analysts master the fundamental skills of analysis and modelling. Now completely revised and updated, the course still takes a hands-on approach to training, allowing you to practice a variety of techniques while working through a simulated project.

You'll learn how to:
  • Analyse business processes and business problems
  • Use different modelling notations - DFDs, UML, BPMN
  • Model application data using entity relationship diagrams
  • Apply data modelling to object oriented development
  • Use event tables and event modelling
  • Model current and future processes and systems
  • Identify, specify and document business rules
  • Use metadata, data dictionaries and data repositories
  • Produce specifications for developers and external suppliers
Whether you're working on the maintenance and enhancement of enterprise and client/server systems or the development of new web or cloud applications, analysis and modelling are essential skills applicable to every project and every type of system. This course will give you a solid grounding in these skills.


Is this the right course for you?

New business analysts will learn a standard, systematic approach to business analysis. Most analysts who attend this course have less than 3 years experience and are sent by employers for professional development training.

Senior analysts and those who have learnt 'on-the-job' will be able to formalise and refresh their skills. Systems analysts and developers will learn tools and techniques for effectively communicating with business users.

Business users will learn a standards-based approach for communicating with IT staff and external suppliers - and be able to explain how their business operates and what their objectives are, in terms that IT staff can understand.


Course objectives

To provide practical training in analysis, modelling and specification techniques which can be used:
  • for the analysis of business problems & processes
  • for the modelling and logical design of future processes
  • for clear, unambiguous communication with developers, project staff and users
The focus of this course is on what rather than how - what does our current business system do - what do we want it to do in the future?


Learning outcomes

How this course can help you be a better business analyst - using a variety of practical exercises and case study problems, you'll learn:
  • how organisations use projects to achieve business objectives and the part business analysts play in successful project outcomes
  • how modelling is used on waterfall, agile and iterative projects
  • the strengths and weaknesses of different modelling notations
  • how to document requirements using event tables and event modelling
  • when to use data modelling and how to build data models from business rules
  • how data modelling is used in object oriented development and with UML
  • how to draw dataflow diagrams and understand the rules on which all modelling notations are based
  • how to use levelling to control complexity in process modelling
  • how to apply hierarchies to use case and activity diagrams
  • how to use assessment and verification techniques for identifying incorrect or non-useful models
  • how to model the current system and how to define possible components of a physical model
  • how to construct a project data repository and understand the role of metadata in projects
  • how to use different system viewpoints when moving form a current (as is) to a future (to be) state
  • how project characteristics determine which SDLC methodology is used
  • how to identify essential business functionality in a new system and how BPM and BPR can be used for process improvement
  • how to identify and manage business rules
  • how to use common techniques for analysing, specifying and documenting business rules
  • how to model new requirements and separate business requirements from technology
  • how to document use cases

Customer testimonials

"Provided me with the knowledge of what I should really be doing as a BA - specifying the what not the how"
Senior Business Analyst, Medicare

"Material is relevant and very practical. Exercises are excellent - challenging yet full of learning opportunities"
Customer Systems Manager, BUPA Australia

"Gave us the tools to identify and document essential business processes. Very well structured"
Team Leader, Centrelink

"Brought a structured approach on how to analyse & solve business problems"
Senior Developer, Macquarie Group

"Great course, definitely gave me a good understanding of how to use the tools of business analysis - wish I'd done this earlier"
Business Analyst, Dept. of Human Services

"Gave me a framework to help me do my job better"
Business Analyst, ANZ Bank


Course outline

DAY 1

  • Organisational objectives & the role of projects
  • SDLCs - waterfall, iterative, agile
  • The business analysts role
  • Modelling tools - Structured, UML, BPMN
  • Event analysis & event modelling
  • Business data & data modelling

DAY 2

  • Process modelling with data flow diagrams and UML
  • Levelling, partitioning & hierarchies of models
  • Assessing data flow & use case diagrams
  • Modelling the current system with use case & event analysis

DAY 3

  • Metadata & data management issues
  • System viewpoints & the process of analysis
  • Selecting an SDLC based on project characteristics
  • Modelling essential business functions with activity diagrams

DAY 4

  • Identifying & specifying business rules
  • Decision tables & decision trees
  • Modelling new business requirements
  • Writing use cases
  • The analyst's journey - from a current to a future state



All IRM courses are practical workshops, led by instructors with real-world business analysis experience. Each workshop is oriented around a fully worked case study with an emphasis on practical work, both individually and in teams. Each delegate takes away a comprehensive course manual - much more than a collection of slides, the manual is a valuable guide for future reference and contains numerous checklists and templates.

One thing we guarantee - these are "roll your sleeves up" courses with an emphasis on doing, participation, interaction and learning.

BA is learn by doing... practical, hands-on, intensive... fun!



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