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Course Reviews
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Business Analysis (BA - 4 day workshop)The Business Analysis course covers the fundamentals of process modelling. The course teaches modelling tools and techniques, enabling delegates to build process models and data models of existing and proposed systems. Working from a client's textual requirements specification, the Business Analysis course teaches delegates how to document the high-level design/logical model (expressed as data flow diagrams, entity relationship diagrams, data dictionary and mini-spec) which can then be used as a direct input by development teams and programmers. Delegates can immediately put to use the practical skills and techniques they learn on the course.
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"Fantastic course. Can use a lot of the methods at work straight away" Business Analyst, Macquarie Corporate Telecommunications "Course is suitable for beginners and experienced BAs. Will be recommending to colleagues" Manager, PricewaterhouseCoopers "Very useful and practical course" Business Analyst, Centrelink "Fantastic course - good content, well presented, easy to understand" Business Analyst, IBM "An excellent introduction to structured systems analysis & design" Business Analyst, AAPT "Experience & confidence gained by participants can already be seen" Director, Dept. Veteran's Affairs "One of the best I've attended. Clear, concise and well delivered. Great to see an instructor with such energy" Senior BA, Thomson Legal & Regulatory "The most useful and relevant course I have ever attended. Exceptional presenter/facilitator" Technical Writer, Qld Dept. of Main Roads "A great benefit to my role. Clarified many tools and processes I can use in my day to day work" Business Analyst, WorkCover "Great course, definitely gave me a good understanding of how to use the tools of business analysis - wish I'd done this earlier" Project Officer, Dept. of Human Services "Excellent course to introduce you to the world of business analysis" Business Analyst, AGL |
Requirements Gathering and Specification (RGS - 3 day workshop)RGS is for business analysts who need to gather, prioritise and document user requirements for new systems, features or enhancement. The course teaches how to: define and agree system targets develop an appropriate investigation strategy identify methods of gathering information (including role play interviewing) establish functional & non-functional requirements use techniques for prioritising the client's requirements validate for completeness & accuracy use styles & templates for unambiguous requirements specification more details |
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"Fantastic course content, enjoyed applying the skills learnt through the case study" Business Analyst, ANZ "Very well run. A good guide to the business requirements gathering process and obstacles" Content Manager, KPMG "Excellent mix of theory & practical experience. The pressure element added greatly to the learning experience" Helpdesk Manager, ElectraNet "At last a formalised approach to gather relevant & valid information" Business Support Analyst, GE "I found the course extremely helpful and learned a great deal of practical techniques and applications" Business Analyst, Macquarie Bank "Very interesting and valuable to my current role" Business Analyst, Ultradata "Highly informative, well put together, definitely of practical benefit in my role" Project Manager, PWC "Valuable and enjoyable" Business Analyst, Colonial "Practical examples which can be applied back to real work issues" Business Analyst, Vero "Great learning experience" Business Analyst, Graincorp |
Analysing & Solving Problems (ASP - 2 day workshop)Today, needs and objectives drive every organization, commercial and government. However, until you can satisfy a need or meet an objective you have a problem – and one of the most valuable contributions you make is analysing and solving the problems of clients, customers and stakeholders. You also need to show others how the problem was identified and analysed – and how potential solutions were evaluated.
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"Good techniques & methodologies for problem solving which can be implemented at any level" Business Analyst, Australian Taxation Office "Provides great tools to communicate effectively with clients" Business Analyst, ING Direct "The book provided was a great resource" Business Analyst, Foxtel "Overall a very valuable course, specifically in identifying a formal framework for problem solving" Functional Analyst, Medibank Private "Very useful… learnt information that I can take back to work, and tools that I can use for my personal benefit." Business Analyst, Avanteos |
Modelling Requirements with Use Case and the UML
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"Very informative – exercises were very helpful in application of techniques and understanding" Business Analyst, Govt. Dept. "Presented with real life instances that help to understand and apply the concepts" Business Analyst, QBE "This has formed a good start to understanding UML" Systems Engineer, AirServices Australia "Excellent course, very practical. Can't wait to put into practice with my work" Business Analyst, Centrelink "A lot of information to take in, but presented in a way as to make it easy and painless as possible. Will recommend to others" Business Analyst, Dept. of Finance & Administration "Powerful tool, well presented, neat refresher" Project Manager, Govt. Dept. "Great course" Business Analyst, Oasis Asset Management |
Technical Writing Skills (TWS - 2 day workshop)If you need to produce user guides, proposals, specifications or any form of online documentation then you'll be using language to communicate with your reader. This workshop covers the essential techniques necessary to produce clear and unambiguous written communications. describe the essential elements of useable documentation plan a document structure to meet your requirements select an appropriate writing style write, edit and review your work test and publish documents
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"The course delivered a base knowledge of a subject we all know about, but know little about" Training Manager, RAAF Williams "The course has given me knowledge of good methods which will help me plan, review and test any document that I write. I will see written material in a new light" Telstra "The real value is in being able to focus 100% on course content without outside interruptions" Project Coordinator, Brisbane City Council "When can you come back and teach my manager and supervisor?" University of Western Sydney |
Business Investigation (BI - 5 day workshop)The Business Investigation workshop follows a systems development project from start point to the presentation of the business proposal. Students practise interviewing clients to establish requirements, they identify and analyse the business problems then create business solutions that they have to sell to decision makers. The course is built around a fully worked case study and the emphasis is on team work and collaboration. |
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"Excellent! Very thorough & relevant topics. The course made great efforts to ensure I understood the concepts and techniques" AMP Asset Management "The course is extremely well structured, dynamic and involves a lot of interaction. It emphasised the importance of team spirit and work" Business Analyst, AGL "Timely, relevant, challenging and enjoyable" Business Analyst, Centrelink "You have helped me immensely in managing and investigating future projects" Business Analyst, BT Financial Group "I thought the course was a great introduction to problem scoping, solution identification and presentation skills" Business Analyst, WorkCover "Course content and instructor very thorough and practical. Great stuff" Business Analyst, IBM GSA "Excellent problem examination tools and ways of dissecting problems" Business Analyst, ABC "Good course and very practical. Looking forward to using my new skills" Business Analyst, ATO "An excellent course for beginners & experienced BA's. Very insightful & informative" IT Business Analyst, BCC |
Project Management Techniques (PMT - 3 day workshop)This three day intensive workshop provides practical and proven techniques guaranteed to keep the project on the rails. It is the result of many years experience of project work and includes numerous examples, helpful tips and practical learning. The workshop is based on Australian Institute of Project Management and PMBOK* recommendations. |
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"Thought provoking and simply the best practical and syndicate work I have seen on a course. Well done IRM!" Australian Tax Office "Strong presentation and course, with substantial positive results" Support Manager, ANZ "Very well presented...techniques learnt will provide many benefits both individually & to the organisation" Lead Analyst Programmer, NAB "The focus on techniques means that the lessons learnt are practical and will be easier to apply in the workplace" Westpac "Every person in our organisation should benefit from this course" Integrity Treasury Solutions "A very beneficial course" Development Team Leader, Telstra "Informative, well presented & fun course. Good balance between theory & hands-on workshop" Team Leader, Pacific Brands |
Data Analysis and Modelling (DAM - 2 day workshop)DAM teaches top-down business and application data modelling, how to analyse/normalise data and how to build third normal form data models. It covers entities, attributes, keys, relationships and how to build a composite data model. |
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"Excellent course giving all the essentially required tools for analysis & design" Solution Design Architect, NAB "Very useful course... can be applied to actual job" Analyst Programmer, AXA "A great help in refreshing the knowledge I had gained at university. It made it all make sense and fall into place" Australian Tax Office "Well presented, meaningful and well structured. Excellent real life exercises" Westpac "Very useful for all types of IT people" Attorney General's Department "Extremely thorough" Department of Employment & Workplace Relations "Directly useful to my work" Systems Engineer, AirServices Australia "Good, clear details" Business Analyst, Origin Energy |
Acceptance Testing Workshop (ATW - 2 day workshop)Shouldn’t the acceptance criteria mirror your requirements specification? Using a project's requirements specification as the case study, students learn how to develop a best practice testing strategy and test plan which can be used on current and future projects. ATW is an in-house course, and we use your project documentation as the case study. This course is intended for:
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"Excellent course to bring my team up to date with testing principles & practices" Testing Manager, AGL "Very beneficial in terms of focusing on testing. It would be of huge benefit to IT if the BA's and Project Managers were also to attend along with business users" Senior Analyst/Programmer, Pacific Brands "Great course - very relevant and timely. Great to take away usable tools and techniques instead of just getting the theory" HR Customer Services Consultant, Alcoa "Excellent content and use of own organisations examples really helped" Team Leader, NAB "Very good course. Systematic" Motorola "Well paced...addressed both technical and non-technical users" Australian Customs Service "Very thorough course" Telstra "Opened up new opportunities to work smarter" NRMA |